We are looking for a hands-on Agile Coach to work with both our IT and non-IT teams to help them transform to an Agile way of working. This position requires a talented and driven individual who uniquely combines leadership skill with expert level Agile experience and lean thinking.
A team player, responsible for ensuring the dev team lives Agile values and principles and follows the processes and practices agreed upon. A servant leader with the knowledge to guide others through their Agile journey, the cleverness to address the challenges of team dynamics, and the humbleness to learn, adapt and grow with the team. Expertise in Agile, Scrum and Kanban Required.
Tactful, resourceful, the link between Product Management and other stakeholders, including other POs, to define and prioritize stories in the team backlog. Requires 5+ years of progressively related experience in Product Management. CSPO, PMP or POPM certifications are a plus.
Innovative and determined, the CX Solutions Lead will spearhead the continuous design and improvement of a comprehensive CX model for an Agile-minded company in the telecommunication industry.
Leverage your experience in Market Analysis to uncover key trends and influence the decision-making process within the company to ensure top-notch customer experience. Both this and the CX Solutions Lead require at least 6 years of experience in quantitative research and the Business Analytics, Retention, Loyalty or CX area.